I am one of the staff members at Northwinds Arctic. I am involved in the operational side of the business: which is to say that I am one of the staff members who are actually engaged in the task of guiding our clients in the course of their polar adventures. I have been at the task for a couple of years now, and I am loving it. For purposes of this blog post, our director (Matty) simply told me to give an account of my most exciting polar adventure (from the time I started working at Northwinds Arctic). So here we go…
I have to start by asserting that all my polar adventures Northwinds Arctic have been exciting. Each adventure is unique, and for each adventure, I get to tackle a fresh set of challenges, with a fresh batch of clients. There is, however, one recent polar adventure that stands out, and which I could consider to be my most exciting polar adventure at Northwinds Arctic so far. That was a situation where I was engaged to guide a group of university students on a polar adventure. Apparently, the said students were final-year members of a fraternity at their university, and they were on a bonding mission just before graduating.
There are several things that I loved about that particular polar adventure. One of those is the energetic nature of the students: which meant that there was no boring moment in the course of the adventure. Another thing I loved about that particular adventure was the challenging route chosen for it. Yet another thing I loved about that particular adventure was the positive attitude of the students (I had initially expected them to be a fussy lot), and the nice manner in which they were able to take and follow my instructions.
That, of course, is my take on my most exciting polar adventure at Northwinds Arctic. I am sure that our clients too have their takes on the exciting adventures they have had through our company. Unfortunately, our company doesn’t have a survey system like the one that that Kroger uses through the www.Krogerfeedback.com. If we had such a system, I would be in a position to collect feedback from the people I have guided on various polar adventures. And I would then have been able to pose to such former clients, among other questions, the one as to what adventures they have found to be most exciting. Accordingly, I have since forwarded my suggestion to the IT team that we need to have such a survey system for collecting feedback from our customers, and I hope that the IT team will implement the suggestion in due course.